Yes. As long as your booking for a private parking space hasn't started yet, you can change the license plate – in the app via Profile → My Parking Sessions, or on the web via the link in your booking confirmation. Once you confirm, the new license plate is saved to your booking immediately.
How to change the license plate in the app
Open Profile and tap My Parking Sessions.
Open the upcoming booking.
Tap Change License Plate.
Choose a plate from Saved Plates or tap Or enter a new plate.
Tap Confirm.
The app then shows the message License plate changed.
How to change the license plate on the web
Open the link in your booking confirmation. This takes you to your booking details.
Click Change license plate.
Enter the new plate in the Licence Plate field.
Click Save.
You'll then see the message The license plate has been updated.
Which bookings can I change the license plate for?
You can change the license plate on bookings for private parking spaces that haven't started yet. It's best to change it as soon as you know you'll be parking with a different plate – at the latest before your booking begins.
I have a new car and a new license plate. Do I need to change it on an existing booking?
Yes. Change the license plate on your upcoming booking so it matches your new vehicle.
In the app, go to Profile→ My Parking Sessions, open the booking and tap Change License Plate.
On the web, open the link in your booking confirmation and click Change license plate.
If you have several upcoming bookings, check the plate on each of them. You can change it as long as the booking hasn't started yet.
The new plate is automatically added to your saved plates. If you'd like to set a default license plate for future bookings or manage several plates, you'll find all the steps in our article on managing multiple license plates.
I entered the wrong license plate when booking. Can I correct it?
Yes, as long as your booking hasn't started yet. In the app, go to Profile → My Parking Sessions, open the booking and tap Change License Plate. Choose a plate from Saved Plates or tap Or enter a new plate, then tap Confirm.
On the web, open the link in your booking confirmation, click Change license plate, enter the correct plate and click Save.
My parking session has already started. Can I still change the license plate?
Once your parking session has started, you can no longer change the license plate yourself. In the app and on the web, you can change it until your booking begins.