Yes: if Peuka detects a parking session with no booking or too short a booking, Peuka sends you an email with a link to the checkout for that session. Use it to pay for the outstanding parking time afterwards, by the expiry date stated in the email.
How the follow-up payment works
Open the email informing you about the follow-up payment.
Check the stated period, the amount, and the expiry date.
Open the link to the checkout for that session. It takes you straight to the Peuka checkout in your browser.
Choose your payment method and complete the payment.
The link belongs to this parking session and works until the stated expiry date.
Which payment methods are available
The checkout offers credit card, PayPal, and Klarna. Payment is only triggered once you confirm it in the checkout.
How much time do you have
The exact expiry date and time are stated in your follow-up payment email. Once that deadline has passed, payment via the link is no longer possible.
When do you receive a follow-up payment email
On monitored parking areas, Peuka records the license plates of parked vehicles. If this detects a parking session with no booking or too short a booking, Peuka reviews the case and sends you the follow-up payment email with the checkout link.
What if you haven't received an email
Check your spam and promotions folder, and search your inbox for the word "Nachbuchung" or "follow-up payment", or for your license plate. If you can't find it, contact us at [email protected] with your license plate, date, and location of the parking session.
What if the link doesn't work
Open the link directly from the email in your browser. If the page stays blank or shows an error, message us at [email protected] with your license plate and the date of the parking session. We'll look into it for you.
What if the deadline has passed
Once the deadline stated in the email has passed, payment via the link is no longer possible. Contact us at [email protected] – we'll review the case and let you know how to proceed.
What if you booked too short a time
If a follow-up payment was created for the missing time, the email states the relevant period. The process is the same: open the link, check the amount, complete the payment.
What if the parking session isn't yours
If you've sold or deregistered the vehicle, or don't recognize the license plate, contact us at [email protected]. Please include the subject line of the email and, if available, the date of the change of ownership.